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Browse guides, tutorials, and documentation to find answers on your own.
Browse ResourcesUse our contact form to submit a detailed support request or bug report.
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We aim to respond based on issue severity
Service outage or data access issue affecting all users
Feature impaired or significant workflow disruption
General questions, how-to requests, and feature inquiries
Enterprise customers receive priority support with dedicated response SLAs. Contact sales for details.
Quick tips to help resolve issues faster
Our Help & Learning Resources page covers common setup steps, BC integration, and FAQs.
When emailing support, include your workspace URL (e.g., yourco.lookio.com), the page or feature affected, steps to reproduce, and any error messages.
If you see an error or unexpected behavior, a screenshot or screen recording helps us diagnose the issue much faster.
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